Network Support Services

  • Citinet-group Technologies ICT &computer support services team specializes in troubleshooting ICT/IT problems that disrupt business, schools and organizations operations, transforming technology from a burden into an asset. Our system administrators mission is to help you turn technology into a power tool that increases your organization profitability, productivity and competitive edge – instead of a constant problem that costs you time and money., Citinet-group Technologies support services are ideal for businesses, schools and organizations that do not have ICT personnel or need additional expertise to supplement their internal staff. Whether you are starting up your organization or looking for a better way to maintain your computer network and systems, Citinet-group technologies can help.
  • The staff at Citinet-group Technologies offers outstanding support to our clients both at their premises and remotely whenever possible. We use the industry’s leading technology to quickly remote into our client’s systems to help resolve issues quickly and conveniently.Tech support is offered in different languages to better serve our clients.
  • Our Staff is available 24/7 to take care of your emergency IT needs.
  • We offer managed services for clients who want 24/7 monitoring and support for all network & computer systems in order to avoid any downtown during working hours. Our support options are very flexible. We work to meet the needs of our clients.
  • Our team becomes your IT staff. Outsourcing your business IT needs to us not only cuts personnel costs, it allows you to put all your efforts into running your core business.
  • Our techs install Windows Servers and migrate the data from your old servers to the new ones.
  • Our online remote data backup, allows you to have a safe copy of your data that you can use to recover in case of a disaster. We will help you determine the frequency of the backup depending on your businesses processes.
  • How safe is your data? Our remote data storage is a secure way to store your data and gain secure access to your data from any location.
  • 40% of businesses do not re-open after a disaster. Disaster recovery planning allows you to implement total loss preventative processes and business continuity procedures in case a disaster occurred.
  • Convert documents to electronic format. Organize them in an easily searchable and secure database.
  • Our technicians have years of experience working with Microsoft Windows servers, Microsoft Windowscomputers and Apple computers.
  • You can confidently rely on us to setup your network.
  • Count on our team to keep your network and computer systems secure with installation of firewalls and antivirussoftware.
  • Run your business from any location anytime from your laptop or smartphone.
  • Are your computer system files and data scattered on multiple computers? Do you have duplicates files? Our team can help you organize your files and data in one central location for easy administration.
  • Every business needs to have rules and regulations to make sure that its IT environment is kept safe and that all operations on the computers and network are work related.We create IT policies best suited for your business model.

 

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